At Decoding Digital Age, our primary offerings are digital products and services, such as online courses, labs, and live sessions. Therefore, a traditional "shipping policy" for physical goods generally does not apply.
It is your responsibility to ensure that the email address provided during registration is accurate and that our emails (including access instructions) are not filtered into spam or junk folders. If you encounter issues receiving access, please contact us promptly.
Please note that Decoding Digital Age does not ship any physical products. All course materials, lab access, and session details are provided digitally.
Access to our digital content requires a stable internet connection and compatible devices/software. Please ensure you meet the minimum technical requirements outlined in our course descriptions.
If you experience any issues with accessing your purchased digital products or services, please contact our support team at info.decodingdigitalage@gmail.com. We aim to resolve access issues swiftly.
This Shipping Policy is subject to change. Please review it periodically for updates.